Water Damage 2018-05-27T08:13:40+00:00

Water Damage Restoration

The single most important thing you need to know about water damage

When your home or business has been hit with a overflowing water, floods or water damage, and you have wet carpets, wood floors, or other items, the longer you wait the greater the damage.  Immediate intervention minimizes damage and significantly reduces restoration expenses.

We got much needed rain, and sometimes rain exposes damage to roof tops.  If you suspect a leaky roof call us immediately before it leads to further damage, including the likelihood of mold growth.

What we do for you from start to finish

  • Provide you with a written estimate & visual inspection
  • Begin the process of water extraction & removal
  • Place high tech fans and dehumifiers around your home to remove any extra moisture
  • Spray anti-microbial in areas that mold might grow
  • Remove all wet and saturated materials
  • Reconstruct your home to pre-loss condition
  • Help you file an insurance claim to get your loss covered with no expense to you

Our comprehensive water damage restoration services includes:

  • Goods and furniture cleaning
  • Property damage restoration
  • Flood and water damage cleanup

We are on call 24/7/365, contact us at (949) 422-3419, toll free at (800) 973-0019, via email at info@skybluerestorations.com, or use our contact form.

Commercial water restoration service

When water or flood strikes your business, every single minute spent on restoration or repair could equal to thousands of dollars of lost revenue. We realize how crucial and effective cleanup response could be, that’s why we offer professional commercial restoration service to help get your business up and running again. Our water repair and restoration services include:

  • Institutional property damage
  • Cleanup and restoration for property manager
  • Catastrophic and large loss recovery
  • Commercial restoration of water damage
  • Lightning fast response

Sky Blue Restorations is committed to making the assessment process easy and pleasant for the customer. Prior to any project, our team will come out to your property to determine the scope of the damage. We will digitally document all the damage and forward it to your insurance providers. All of our work is completed in a timely manner.

Water is the single most destructive substance in the indoor environment. Flooding or excess moisture can cause personal property and structures to deteriorate rapidly. The situation become more serious when the cleanup services are delayed or When the Water is unsanitary. Unlike any other water damage repair company, we restore and rescue property and lives in the shortest possible time. Our typical restoration process includes:

  • Initial contact and consultation
  • Inspection and damage assessment
  • Water extraction / water removal
  • Drying and de-humidification
  • Cleaning and sanitizing

We are on call 24/7/365, contact us at (949) 422-3419, toll free at (800) 973-0019, via email at info@skybluerestorations.com, or use our contact form.

Water Damage F.A.Q.

Water damage is classified into one of the following classes:

  • Class 1 Water Damage – (least amount of water, absorption and evaporation): Water losses that affect only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion are present.
  • Class 2 Water Damage – (large amount of water, absorption and evaporation): Water losses that affect at least an entire room or carpet and cushion(pad). Water has wicked up walls less than 24”. There is moisture remaining in structural materials (e.g., plywood, particleboard, structural wood, concrete).
  • Class 3 Water Damage – (greatest amount of water, absorption and evaporation): Water wicked up over 24″, or water may have come from overhead affecting ceilings, walls, insulation, carpet, cushion and sub-floor. The entire area are saturated.
  • Class 4 Water Damage – (Specialty Drying Situations): These consist of wet materials with very low permeance/porosity (hardwood, plaster, brick, concrete, stone). Typically, there are deep pockets of saturation, which requires very low specific humidity.
A professional water damage restoration service will document the materials which were affected by the water damage and refer to industry standard pricing guides in order to determine the proper value of the residence’s materials lost and their service.

Water damage services include the inspection of the affected area(s) with water sensing equipment such as probes and other infrared tools in order to determine the source of the damage, and possible extent of area affected. Restoration services would then be rendered to the residence in order to dry the structure, sanitize any affected or cross contaminated areas, and deodorize all affected areas and materials. After the labor is completed, water damage equipment including, but not limited to, air movers, air scrubbers, dehumidifiers, wood floor drying systems, and sub floor drying equipment is left in the residence. After a period of three to four days after the labor is completed, a reevaluation of the residence is taken to monitor the drying process, and any equipment not further needed is removed as to keep the charges under control.

Monitoring

It is important to be proactive in the monitoring process. Many questions have to be asked and answered: Is the drying equipment set up properly? Are the personnel qualified to adjust equipment placement and conduct new techniques? Are the machines in good working order and are they maintained properly? Perform a background check and ask for references prior to hiring a contractor to restore your dwelling back to its pre-loss state.

After the water has been extracted and any non-salvageable materials have been removed, water damage professionals should place drying equipment according to industry guidelines for capacity in the affected areas. Industry standards state that drying vendors should return to the residence at regular time intervals, preferably every twenty-four hours, to monitor the equipment, temperature, humidity, and moisture content of the affected walls, contents, or other affected materials. Should one area be dry and another affected area still wet, the firm will relocate or remove equipment accordingly.

If a regulated or hazardous material is part of the water damage restorations project, then a specialized expert or an IEP may be necessary to assist in damage assessment and government regulations may apply. A Special situation loss can include lead, asbestos, pesticides, fuels, solvents or caustic chemicals. For situations involving visible or suspected mold, refer to the IICRC S520 standard and reference guide for professional mold remediation and consult with all materially interested parties.
When you’re contemplating which firm to contact, consider these factors.

  • Do they possess any health and safety certifications?
  • Have their staff received formal and up-to-date training?
  • Is their staff experienced in all types of water damage restoration projects?
  • Can they offer proof of proper licenses and insurance?
When a major storm passes close to the house, the home may suffer water damage that is difficult to repair. There are many things a family can do to begin repairing any destruction, but a certified professional will likely be needed to get rid of any serious health or structural threats. Contaminated storm surges or floods can carry pathogens and become a breeding ground for mold. If allowed to fester, these mold spores can spread throughout the building and become even more difficult to remove. In many cases,  governmental agencies could condemn the structure if the microbial threat is too great.

The main reason why a home is sensitive to water damage is because moisture is difficult to detect once the floods recede
. Standing liquids can encourage microbial growth within 24 hours and can saturate all kinds of textiles and seep through drywall. Moisture may collect behind the walls, where mold and bacteria may multiply out of sight. If a family reacts quickly enough, clothes and furniture may be saved. However, people must be careful when entering a building that has recently been flooded. Exposure to wildlife and contaminated liquids can result in serious injury.

Before entering a home affected by water damage, make sure the electrical power is shut off
. Exposed wires or plugged in devices can electrocute people, resulting in major injury or even death. Also, it’s best to move slowly through the building when re-entering it for the first time. Snakes, reptiles or rodents may be hiding under debris and could lash out and bite suddenly. To protect against wildlife and airborne contaminants, wear protective clothing from head to toe, including a vapor respirator, rubber gloves and eye protection. Also, wear thick boots that can withstand puncturing and animal bites.

Professional restoration services can quickly identify what items in the home are compromised by water damage. Normally, anything that is porous may need to be discarded if it has come in contact with contaminated fluids. These items, like mattresses, box springs, pillows and particle board, trap more moisture than other materials and foster the growth of microbes. A family can prepare for professional cleaning by getting rid of these items before the technicians arrive, butbe sure to properly record and itemize the items for insurance purposes prior to disposing.

Once professionals arrive at the building, they will be able to track down any pockets of excess moisture and remove them
. Certified technicians can locate these pockets of moisture using equipment that measures the moisture in hidden pockets and behind tile and other materials that may not feel wet on the outside.  When these moisture pockets are found, the technicians will expose them to air by removing any drywall or other materials in the way. Once the location of the moisture has been determined, the professionals will begin the clean-up process that may include pressure washing the area with powerful detergents. These technicians are also able to speed up the drying process to prevent the growth of any molds or other harmful bacteria. If the professional locate mold or bacteria colonies, they will know how to identify and remove the threat using chemical or mechanical methods.

It’s important for a family to hire professionals that are certified through a reputable organization
. Technicians trained in this area know how to find compromised areas and do what it takes to restore them.

Water in unwanted places can cause a lot of damage. Not only can it ruin your prized possessions, but also the house in which they are stored. If you’re able to act quickly, you can minimize the damage and possibly save some of your possessions. Some of your success depends on how long the water’s been around, there might be pieces of furniture that can be saved, and sometimes, even carpet, but any electronics hit by water are probably doomed.

Don’t treat flood water in unwanted places lightly: even if your basement only has an inch of water in it, or is even just damp, it is the perfect breeding ground for mold. Mold growth not only ruins walls, furniture, carpets, flooring, etc., it can lead to poor indoor air quality causing respiratory problems including asthma, and can lead to severe illness. Preventing mold growth is key to keeping your home’s air clean and healthy. So in addition to calling your insurance company, here are a few tips to deal with your flooded basement and minimize the water damage. (Call your insurance company before you do anything, and tell them what you want to do.)

  1. Disconnect the power, unplug any electronics, and remove electronics, furniture and movable items immediately. The faster you get items out of water’s way, the more likely you’ll be able to save them. Definitely move all electrical items first, and if you can, turn off your power leading into the affected area, especially if water rises above electrical outlets. Pull up any carpets (wall to wall and area rugs) and underpadding. You may be able to save the carpet if you get it cleaned and disinfected, however, it may shrink and be better off as an area rug afterwards. It’s unlikely you’ll be able to save the underpadding, which acts like a sponge and absorbs a lot of water.
  2. Get rid of the water.There are several ways to get rid of the water. If you don’t have power, or are worried about loose wires, the old-fashioned, manual way will work. Use old towels, buckets and mops to soak up as much water as possible. As long as sewers in your neighbourhood aren’t backed up, you can pour the water down the drain, otherwise, pour onto your lawn or other permeable surface. A wet/dry vacuum can be used too, note: be very careful to plug it into outlets far away from water. Don’t use an extension cord as the connection could also short out and give you a nasty shock. Water and electricity don’t mix! If your basement or other flooded area is overwhelming and you have power, consider renting (if available) a sump pump from your local Rent-all or hardware stores. Getting rid of all the water and drying out the area is the most important thing you can do to prevent mold growth.
  3. Dry out the affected area.Once you’ve mopped up all the water, use fans and  a dehumidifier to help dry out the area. If it’s stopped raining, open windows to allow for air circulation and faster drying. You want to dry the area out as soon as possible. If you have a finished basement and the drywall was affected, you’ll probably have to cut away the areas that were touched by water as the drywall will crumble and the paper backing is a good source of food for mold. If you have baseboard trim, take it up first, and if it’s made from pressboard it will likely not be salvageable. If it was wood, you might be able to save it.
  4. Disinfect. After the area has dried out, including wood beams, insulation, drywall, etc., use a good disinfectant to get rid of any bacteria that might have come up through sewers, toilets, etc. Gloves Off Disinfectant, is a non-toxic but powerful disinfectant. Disinfect all areas affected by the flood waters including walls and wood and non-upholstered furniture that sat in flood water.
  5. Prevent mold growth.After you’ve disinfected and let the area thoroughly dry out, apply Concrobium throughout the affected area according to directions. I can’t say enough good things about this product; it is non-toxic, made with distilled water and inorganic salts. You can use it on furniture, walls, floors, basically anything that is susceptible to mold growth. Once a thin layer of Concrobium is applied, let it dry overnight. As Concrobium dries, it forms a thin layer over any mold that may be growing and actually crushes the roots of the spores. Wherever it’s sprayed will prevent any mold from growing, providing continued resistance. If you’re spraying an entire room, you might want to consider renting a mister from a hardware store such as Home Depot. It’s easy to use and very fast.
  6. Dispose of damaged items responsibly:you’ll be tempted to throw everything into a dumpster and send it all away and out of site. But if you can organize damaged goods into piles and take what you can to recycling centres, you will help alleviate the pressure on your local landfill site. Go to your city or town’s waste management website to find out where to recycle old paints, stains, adhesives and other toxic liquids, any damaged electronics from cell phones to TVs and computers, furniture, and even drywall. You can also look through Earth 911 to find recycling centers in your neighborhood.
Stop the flow of water. If the flooding has been caused by a burst pipe or a water heater failure, shut off the main water line for your home. Get in touch with an expert immediately if you cannot tell where the water is coming from.
How to Be a Drip Detective

Don’t be fooled into thinking a minor leak is a minor problem. Even the smallest leaks can turn into costly water bills and result in major damage.

Turn Off the Water and See What Happens

Turn off the main water valve and then check the water meter outside your home. Is it still moving? If so, water is flowing somewhere and it’s time to investigate.

Look at Your Water Bill

A sudden or large fluctuation in your water bill for unknown reasons could be a tip off to one or more water leaks. Even if you don’t see obvious evidence of water damage, a bigger water bill probably means water is leaking somewhere.

Use Water Detection Devices

Water detection gadgets and devices can detect water leaks or failures of appliances such as washing machines, dishwashers, water heaters and sump pumps.

  • Most water sensors are inexpensive and battery-powered with an alarm that sounds when water is detected. They’re easy to install yourself.
  • More sophisticated devices can automatically shut off water to an appliance or even to your entire house. Plumbers and electricians are usually needed to install this type of sensor.

Check Appliances for Leaks

Appliances are where most water leaks begin. You could prevent thousands of dollars in damage by doing a simple inspection once a year. It only takes about 10 minutes.

  • Inspect your washer, dishwasher and other water-related appliances for worn or damaged hoses at least once a year.
  • Replace any suspect hoses before they become a major water damage problem.

Check All Around the House

Just because there is no plumbing in a room doesn’t mean there is no chance for water to find its way in. Water gets in from damaged roofs, seeps in through wet foundations, and can appear where you least expect it – especially following a storm. Learn how to check your home for storm damage to help prevent water leaks.

Understand Where Water Damage Begins

Leaks and burst hoses and pipes are the leading cause of water damage in the home. The most common reasons for leaks and bursts are:

  • Wear and tear over time
  • Water pressure that is set too high, putting stress on household plumbing
It’s happened. There’s water everywhere—in your walls, under your carpets and soaking into your belongings. Whether caused by a burst pipe, a broken water heater or a flood, there are things you can do immediately to salvage belongings and limit damage or loss.

  1. Stop the Water

If water is coming from inside your home, from a burst pipe or water heater malfunction, shut off the main water valve immediately. It’s a good idea to make sure everyone in your home knows where the shutoff valve is located.

  1. Turn Off the Utilities

In a serious water event, turning off the power or natural gas might be necessary to ensure the safety of yourself and your family. In the case of a minor water leak or drip, there probably isn’t a need to shut off the utilities.

  1. Prevent Electrocution

Do not use any electrical appliances if your carpet or flooring is wet. Use a wet vacuum to remove water, but check the manufacturer’s instructions before starting.

  1. Use Fans to Circulate Air

Encourage drying by strategically placing fans to effectively circulate air. This is especially important in the first 24-48 hours after an indoor flood.

  1. Get Water Out Quickly

Fast and safe action on your part can prevent further damage, help you save more of your belongings and minimize the time and expense of repairs. Clean up as much water as possible by mopping or blotting with towels.

  1. Get Property to a Dry Location

Move wet belongings and furniture to a dry area. Put furniture on blocks or slide a square of aluminum foil under furniture legs to prevent the wood stain from bleeding into carpeting.

  1. Remove Area Rugs from the Floor

The dyes in carpets can stain flooring, carpeting and wood floors.

  1. Do Not Lift Tacked Down Carpet

Carpets can shrink after they’ve become wet and left to dry out. If you remove the tacks from wet wall-to-wall carpet, it will probably shrink after it dries out and no longer be wall-to-wall carpet. Consult a carpet specialist for help.

  1. Wash Your Clothes

Clean your clothing, linens and other washables that have been soaked as soon as possible.

  1. Wipe Excess Water from Furniture

Open drawers and cabinet doors for faster drying. Spread out books to speed drying and prevent further damage.

  1. Watch Out for Debris and Pests

If water is flowing in your house there may be dislodged materials such as nails. Snakes and other vermin may seek shelter in your home after a storm or flood, so watch out.

  1. File a Claim as Soon as Possible.

The sooner you file a claim to report damage, the sooner Safeco can help you get your home and life back to normal.

  1. Don’t Throw Anything Out

Don’t throw out damaged belongings, especially expensive ones. A claims adjuster may need to inspect them. Also, make a thorough list of stuff that was water damaged as soon as you can. This will help us process your claim faster. It helps to document damage with photos and video.

  1. Save Receipts

Save all receipts for any rental equipment, temporary repairs or payments to professional services.

Talk to Your INSURANCE Agent About Water Damage. Make Sure You Have the Right Amount of Coverage.

While there are many ways to try to prevent water damage from happening in your home, occasionally some water damage may still occur.

Are You Covered?

It’s best to know what your insurance policy covers before you need it. Your insurance agent can help you understand what type of water damage is covered by your homeowners insurance policy and when you’re on your own to pay for repairs. Your agent is trained to explain your coverage in plain language. They can also help you decide if you need additional flood insurance.

Homeowners Insurance vs. Flood Insurance

There are two types of policies that cover losses due to water damage—homeowners insurance and flood insurance. These provide two separate and distinct types of coverage. They do not duplicate coverage, but complement it.

Most homeowner policies cover damage to your home caused by a sudden and accidental water event, like a burst pipe, wind-driven rain or melting snow that seeps into your home after a winter storm.

Water damage caused by poor home maintenance such as overfilled gutters, lack of roof upkeep, condensation buildup due to inadequate ventilation or ignored leaks is generally not covered.

Flood damage to your home and belongings is also not covered under your homeowner policy, but it could be with a separate flood insurance policy. Information about the National Flood Insurance Program is available from your insurance agent or your local office of the Federal Emergency Management Agency.

Sky Blue Helpful Tips Blog

Whether you have an annoying clogged drain, water, mold, fire or wind damage, Sky Blue Restorations can handle all your restoration, cleaning, and maintenance needs!

We are family owned and operated, located in Mission Viejo, Orange County. We have earned a reputation of honesty, integrity and trust. Our goal is to make the process of restoring and/or enhancing your work or living environment as fast as possible in an efficient, economic manner. We utilize the latest in diagnostic and cleaning equipment with a professional and caring attitude. All estimates are written and presented in an honest fashion and when we earn your business, you can count on us to follow through until you are fully satisfied with our service.

Our service area includes all of Orange County, Los Angeles, and San Diego. Call us today for a free estimate, competitive pricing, and quality workmanship.

water damage restoration

Corporate Information:

(949) 422-3419
(800) 973-0019
info@skybluerestorations.com

25801 Obrero Drive, #3
Mission Viejo, CA 92691